The Roads and Transport Authority (RTA) has announced the launch of Phase III of the Smart Transformation of Vehicle Licensing Services as of this 20 November.
The service relates to the processing of certificates pertinent to vehicles licensing via RTA’s website, call center, and self-service machines (kiosks), as well as ‘Drivers and Vehicles App.’ Phase 1 was launched in November 2015 for vehicles registration renewal (Companies), and Phase 2 was launched last August for renewal of vehicles exempted from the technical inspection. In phases 1 and 2, the number of transactions were 144,433.
“Phase III of Smart Transformation of Vehicle Licensing Services, which will be launched this November, covers vehicles owned by companies and individuals as well. Clients will be able to process the issuance of several certificates through a host of channels namely: RTA’s Portal, Drivers and Vehicles App, Call Center 8009090, and self-service kiosks deployed at customer service centers and the RTA’s Head Office,” according to Ahmed Hashem Bahrozyan, CEO of RTA’s Licensing Agency.
“The number of transactions in the two phases was 144,433 where 134,030 transactions were registered from November 2015 up to early August 2016, and 10,403 were registered from 15 August up to 13 October 2016.